FAQ

FAQ

What Is VDE Medical Software?

VDE Medical Software is an international experts’ platform. Everyone who develops, markets, distributes, operates, consults or uses medical software knows how demanding this is in a highly regulated environment. That’s why we make knowledge available, connect experts and guide you through the regulatory jungle.

Who Is Behind VDE Medical Software?

VDE Medical Software is operated by VDE, the Association of Electrical, Electronic & Information Technologies, based in Frankfurt, Germany. VDE was founded in 1893 and we have loved electricity, information and technology ever since. But of course, we’re not doing this alone. Medical software is so interdisciplinary and demanding that it would hardly be possible.

Therefore, we create content together with our partners. The partners are proven experts in various fields of medical software. Together with them, we also offer support if you have questions or need guidance on your projects.

Additionally, we need the content of the many other medical software experts, namely you. The more you participate in the Q/A forum, suggest glossary terms or post contributions in your profiles, the more valuable the platform becomes for everyone. Our maxim is: “You are expert, share with others, be the Medical Software Community!”

How Can I Become a Partner of the VDE Medical Software Platform?

There has been a trusting cooperation between our current partners and us for a long time. This has led to the current activity regarding this new digital platform with its various services. We are open for any kind of cooperation, no matter if you are interested in a partnership with us, want to become an author on our platform, or participate as a speaker in one of our numerous events. From these activities, the wish may arise on both sides to enter into a partnership on the platform “VDE Medical Software”.

How Can I Use VDE Medical Software?

We regularly publish articles on all aspects of medical software. These articles mainly contain useful regulatory and market access information that will help you in your daily work. We are also building a glossary that explains important terms related to medical software in a compact way. In addition, you have the possibility to ask questions and give answers to all contents. In the Q/A forum you can also rank all questions and answers, so that the dialogues that interest the most move up. And of course, you can create your own profile, find other experts, connect with them and share knowledge on VDE Medical Software. Please note our privacy policy and our terms of use.

How Should VDE Medical Software Users Behave on the Platform?

In short: professional, constructive and respectful. VDE Medical Software is a platform for professionals, specialists and experts. We want our users to read and contribute high quality content. We want our users to have a respectful, committed and useful discussion. What we do not want are exclusively promotional contributions. What we also don’t want are bad manners of any kind. We reserve the right to immediately delete any illegal or abusive content published by the user. You can find all the details in the terms of use.

Why Should I Register With VDE Medical Software?

If you register, you can actively participate in the medical software community. You can

  • contribute your knowledge as an expert in the Q/A forum and receive knowledge from others,
  • comment and suggest terms in the glossary,
  • introduce yourself to the community with your own profile,
  • post contributions to medical software yourself, share your knowledge and comment on and supplement the knowledge of others, and
  • register for the newsletter, which provides you with the most important information about medical software.

The registration on VDE Medical Software is free of charge. We reserve the right to acknowledge registered users of VDE Medical Software if they have a complete or meaningful user profile and contribute significantly to the community. Please note our privacy policy and our terms of use.

What Is a VDE Medical Software Author?

As mentioned above, we regularly publish articles mainly related to regulatory aspects of medical software. The authors of these articles are marked in their profiles. If you would like to publish an article and become an author, please contact us via our contact form. Contributions must include relevant content and must not be promotional. In addition, they must meet certain formal criteria.

How Does the Q/A Work?

Q/A means “Questions & Answers“. Whenever you see the green “Ask a Question” button, you can ask a question. You will usually find the button below a post or in the Q/A forum above the thread. If you click on the button the question mask will appear. Please enter a short and precise question in the upper line. In the field below, you can add further information to the question, e.g. a link. Please enter one or more tags to help categorize the question content. If you enter two or more letters, existing tags will be suggested. Choose from these if possible. Check if you want to be notified when your question is answered and click on “Add Question” to send the question. Click the heart icon on a question to mark it as a favorite.

If you want to answer a question, type your short, concise text at “Write your Answer here” and click “Post your Answer”. You can vote both questions and answers. Click on the up arrow for upvoting and on the down arrow for downvoting. In the question thread you can sort the questions by creation date (newest), last activity (hottest), voting result (most votes) and number of clicks (most views). In the reply thread you can sort by voting result (highest rating) or number of clicks (newest).

Please note: You can change or delete a question you have asked or an answer you have given within one hour after you have entered it. After that, it is no longer possible to make a change.

How Does the Ranking of the “Top Experts” Work?

The expert who gave the most answers in the Q/A is at the top of the Top Experts list.

How Does the Ranking of The “Top Answered Questions” Work?

The most frequently clicked question that was answered is at the top of the Top Answered Questions list.

How Does the Ranking of The “Top Tags” Work?

The tag that was most often assigned by the questioners is at the top of the Top Tags list.

How Does The Glossary Work?

The glossary is an explanation of important terms in the context of medical software. Each term is explained briefly and may refer to further content or references. Starting from the glossary alphabetical list, you can select any term and find articles in which the glossary term appears. Glossary terms are marked in the articles. If you hover over the terms, you will see a tooltip with an explanation. If you want to comment or suggest a glossary term, write a comment. Please note that the explanation of a glossary term has a maximum of 240 characters (including spaces). We reserve the right to decide which terms will be included in the glossary and in what form.

What Is the Community?

It is the VDE Medical Software expert community. You can get your own profile, can post and share content, search, view and comment on other community members’ content, and chat with other community members. Please create your profile as complete and meaningful as possible. Under “About” you can make detailed settings for your personal area on VDE Medical Software.

Use hashtags when posting. If you start terms between 3 and 16 letters with a #, you define a hashtag. You can find hashtags faster and group discussions. If you want to make text bold, place two stars before and two stars after the text (**bold**). If you want to use italics for text, place one asterisk before and one asterisk after the text (*italic*). If you type a hyphen followed by a space and a text, the text will appear as a bulleted list.

You can mention other users in your posts by tagging the user name (“@username”). The user you mention in your post will receive a notification.

What Are Groups?

Groups are non-public forums on VDE Medical Software in which, for example, partners of cooperation projects can communicate confidentially with each other or in which certain users of VDE Medical Software can meet exclusively. If you would like to join a group, you must be invited by the group administrator. Would you like to create a group yourself please contact us via our contact form.

What Are Contacts?

Contacts are relationships between users of VDE Medical Software. You can ask other users to be your contact and vice versa. If you click on “Members“, you will be shown the registered users of VDE Medical Software (if they have agreed). You can search for individual users and add them as contacts. One advantage is that by making contacts you can customize the content displayed in your feed. Alternatively, you can follow users of VDE Medical Software. An often-used setting is that only contacts can chat with each other.

Can I format my posts in the community (bold, italic, etc.)? Can I use markdown?

There are no buttons to format your text, so you’ll have to use markdown. You have the following options:

**bold text** for bold text
*italic text* for italic text
`inline code` for inline code
~~strikethrough~~` for strikethrough

You can create ordered lists by numbering your elements: 1. VDE 2. Frankfurt, 3. Medical Software would result in something like:

  1. VDE
  2. Frankfurt
  3. Medical Software

You can create unordered lists by using asterisk *(+space) or -(+space): – VDE – Frankfurt – Medical Software for 

  • VDE
  • Frankfurt
  • Medical Software

Can I Also Meet the VDE Medical Software Community Non-Digitally?

Yes! We have organized several events in the past and will continue to do so. The event “VDE Medical Software” takes place every year as a community meeting. Exhibitors can also present themselves here. In workshops we will focus on certain aspects of medical software. Of course, you will find all announcements and information on the platform.

Where Can I Ask Questions About Using the Platform or Report Bugs?

Feedback is most welcome. The best way is to use our contact form. As a registered user you can also chat with us in the community.

I Have not Received the Email to Activate my Account. What Can I Do?

If this has happened, you should try again to receive an activation link by email. Please go to https://meso.vde.com/register/?resend and enter your email-address you have used to sign up. The email will be sent again. If you still do not receive the activation email within 2 hours, please contact the administrator

 

I Have Activated my Account by Clicking on the Link in the Activation Email. I Still Cannot Log in. Why?

The administrator will check your details and approve your account as soon as possible. You will get another notification email once your account is approved.

How can I subscribe to the Blog?

You can add our RSS Feed to your RSS Reader, e. g. Outlook. To add the feed to Outlook, simply right click on the “RSS-Feeds” folder and chose “Add new RSS-Feed”. Here’s a Screenshot (the language on the screenshot is German).

Screenshot how to add RSS Feed to Outlook

The URL of our Blog is https://meso.vde.com/feed

Is there an app or an easy way to use VDE Medical Software on my mobile phone?

There is no app, but you can easily add VDE Medical to your home screen of your mobile device.

For iPhone users with Safari:

 

For Android users with Chrome: